Important Information Regarding iOS 17
Dear Valued FreeStyle Libre iPhone users,
As part of the upcoming iOS 17 release, Apple® is introducing StandBy Mode and Assistive Access Mode. We wanted to bring this to your attention as these features may impact your experience with your FreeStyle LibreLink1 app if you choose to upgrade to iOS 17.
While our teams work quickly to verify and confirm compatibility, we recommend you disable automatic operating system updates on your mobile device. Please check the compatibility guide before installing a new operating system version on your smartphone. If you decide to upgrade to iOS 17 you will find the information you need to know below.
This new feature activates the iPhone lock screen when the phone is charging and positioned on its side. This mode may impact your ability to receive notifications from the FreeStyle LibreLink1 app.
If you plan to use StandBy Mode, it is important to configure your phone settings correctly. Follow these three steps to ensure you continue to receive time-sensitive notifications:
1. Tap ‘Settings’
2. Tap ‘StandBy’
3. Turn ON ‘Show Notifications’